Primary Function

ARBOS GROUP S.P.A has about 150 Engineers in R&D and Manufacturing spread between Italy and China with a prospect to growth up to 200 by end of 2018.
The IT Technical Engineering Support primary role is to deliver a high-quality service to the engineering community and will manage and administer Teamcenter as corporate PLM.
We are looking for a young IT talent that is looking to growth her/his professional career into a multinational IT engineering environment with a focus on Teamcenter, one of the Market leader product in the PLM space.
The IT Technical Engineering Support will be the vital link between IT and our R&D community and advocate to stronger the IT value proposition in this area.
Reporting Relation:  IT Director

Essential responsibilities

  • Diagnose and troubleshoot technical issues
  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Properly escalate unresolved issues to appropriate internal teams
  • Coordinate with IT Service Delivery Team
  • Provide prompt and accurate feedback to customers
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Report on technical issues and make recommendations to fix systems or processes gap
  • Document technical knowledge in the form of notes and manual
  • Become Teamcenter administrator
  • Keep tracking of the Engineering Toolsets and License
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to ARBOS.

Qualifications / Requirements

  • Educational background:  Degree in Information technology  or equivalent
  •  Years experience: 2+
  • Professional background:  CAD Systems and IT Infrastructure management
  • Technical skills:  
    - Wintel platform
    - CAD Systems like (Catia, Solid Edge, Solid Works ) from technical side
    - Teamcenter (certified is a plus)
  • Soft skills: communication skills, project management skills
  • Language skills: English intermediate level
  • Availability to travel: YES
Job grade and salary will be commensurate with the current experience.
Interested candidates, males and females (L.903/77), can send their detailed CV with the authorization to process personal information (D.Lgs 196/03 artt. 7/13/23).
This job application expires Jun 30 - 2018

Send your CV

We express ourselves through outstanding projects in order to overcome our most ambitious challenges and let ARBOS grow strong. Do you want to be part of our team?
Privacy information
Pursuant to art. 13 of the Italian Legislative Decree 196/2003 (Code concerning the protection of personal data), you are hereby informed that your personal data, which you have freely provided, will be processed by Arbos Group S.p.a., mainly by computer, to allow you to contact our company and receive information on company activities as per your request. Achievement of the purposes may also take place by means of transmission and communication of data to third parties - with this meaning that such third parties are authorised for the related processing of the data itself, being responsible for carrying out or providing strictly relevant specific services - such as Group companies, outsourcing companies or third-party companies. Your data will not be disseminated. Finally, we remind you that in order to exercise your rights under Article 7 of the Italian Legislative Decree 196/2003 you may contact the Privacy Officer, in the person of the Human Resources Manager, by writing to Arbos Group S.p.a., Via Canale Svoto, 3 41012 Migliarina di Carpi - Modena - Italy.